Have you ever wondered how to get ready for your upcoming salon appointment? To guarantee you receive a superior haircut, there’s much more going on behind the scenes than simply setting up the appropriate equipment and supplies. Before beginning work on your hair, hairdressers put a lot of time and effort into organizing their supplies and personalizing your experience.
Your stylist is already hard at work behind the scenes before you arrive. They plan the best course of action for each client, keep the salon comfortable, and clean and sterilize their instruments to ensure hygiene. It’s a painstaking procedure that guarantees you’ll have fun in addition to getting a fantastic haircut.
You should therefore be aware that a great deal of planning and thought went into making sure your visit is uneventful and pleasurable the next time you sit in the salon chair. To provide you with the quality and attention you deserve, the preparatory work is essential.
- Why preparatory work for customer service is needed in a hairdressing salon
- Preparatory work of the hairdresser before the haircut
- Final work of the hairdresser after the haircut
- Preparatory work of the hairdresser before coloring
- Final work of the hairdresser after coloring
- Video on the topic
- #behind the scenes#make it beautiful# #ballrooms
- Hairdresser training. UTrend. Fashion training for hairdressers.
- Preparation of models for showing
- Hairdresser training. Preparatory work before coloring
Why preparatory work for customer service is needed in a hairdressing salon
The features of the technological process of providing services, with a strong influence from ethics, communication psychology, hygiene, and labor safety, form the basis of standards for customer service in beauty salons. Experienced stylists would also add common sense, as a hairdresser’s final touches and preparations make life easier for the master and the entire salon every day.
While it won’t take much time, competent preparation prior to the actual service delivery will enable you to keep the salon’s hygienic standards and customer service standards at the top of the game.
Prior to beginning the styling, cutting, or, for example, coloring procedure, a stylist in a hair salon must perform a series of tasks at their workspace in order to prepare for serving clients. Everything counts, including the master’s appearance, the orderly and hygienic setup of the tools, the availability of sanitized consumables (such as towels, collars, capes, and peignoirs), and the progression of the initial hair treatment steps for the client.
In this post, we’ll take a quick look at the primary processes that take place in a hair salon and learn about the hairdresser’s final product, which is crucial to the establishment’s reputation.
Preparatory work of the hairdresser before the haircut
A general rule for all services is included in the textbooks, which states that the master must leave his workspace fifteen minutes prior to the next client’s anticipated visit (as per the appointment schedule).
What you should schedule time for:
- lay out combs, scissors, clamps and other haircutting devices on a table or cart;
- receive clean towels, a peignoir and napkins from the administrator;
- make sure that the hair dryer, electric razor and dryer (or other salon equipment) are in good condition;
- check the cleanliness and sharpness of regular and thinning scissors, razors.
Interesting advice on arranging accessories on a table and trolley next to the mirror can also be found in textbooks. In the event of an emergency, it is advised to keep the instruments to the right and arrange nearly all of the first aid kit’s supplies in a specific order on the table. However, in reality, a hairdresser or stylist is primarily guided by the laws of rationality: for example, it is more practical for a left-handed master to arrange their tools on the left or to secure them in designated belt-case cells.
Regarding the first aid kit provided in beauty salons, the contents are not subject to current legislation and are not the hairdresser’s responsibility. It is mandatory for supervisors and managers to be aware of the location of the first aid kit and to keep an eye on medication expiration dates and updates.
Once you’ve smiled and welcomed the client, turn him to face the mirror and lead him to a chair.
Assist the client in settling into the ideal chair position with friendliness. The master’s approach to all areas of the head is made simpler with a straight fit and maximum contact of the back with the back of the chair.
After thoroughly cleaning your hands, fit the guest into a peignoir with a collar after discussing the specifics of the desired haircut and evaluating each person’s unique hair growth characteristics. Next, drape a cape over the chair’s back from the inside. You can now ask the customer to visit the washing area.
When washing, technologists advise selecting rinse-off care products and shampoo based on the client’s hair and scalp characteristics. You’ll find it easier during the haircut: brittle curls will become more elastic after a strengthening mask, and fluffy curls will become more manageable after a smoothing conditioner.
A hairdresser’s success in a busy salon begins with careful preparation, which goes beyond cutting skills. Every stage is essential to getting the intended results, from choosing the appropriate products and tools to consulting with clients. This backstage procedure guarantees that every session goes well and that customers leave looking their best. Comprehending these preliminary duties underscores the meticulousness that distinguishes a professional hairstylist.
Final work of the hairdresser after the haircut
The client’s hair looks fantastic because of your efforts; what comes next? Following the haircut, the hairdresser’s final tasks include the following:
- Using a hair dryer and a comb, comb out and carefully remove stuck hairs from the client"s hair and skin.
- First remove the collar, then the peignoir, folding the latter in such a way as to prevent the cut hair from falling on the client"s clothes. Remove used napkins, towels and peignoir.
- Ask the client if he liked the haircut, keep the conversation going and, at the end of the conversation, take the guest to the administrator.
- Disinfect and sanitize combs and sharp instruments that can damage the skin. Follow the periodically changing requirements of sanitary legislation according to the current SanPiN.
- Wash the remaining devices and put them away in storage.
In certain beauty salons, the administrator is in charge of maintaining a clean work environment. If cleaning up after oneself is part of the salon routine, make sure to wipe down the surfaces of the workstation, the sink, sweep the area, and discard the clipped hair.
Preparatory work of the hairdresser before coloring
The order of steps before the primary technological cycle of coloring begins is a little different from getting ready for a haircut. Additionally, you should arrive at the salon at least fifteen minutes early, set up the dyes and any necessary textile accessories, and ensure that the working and wet areas are perfectly tidy. Two distinctions emerge from the time of the client meeting until the point of head washing.
- The preparatory work of the hairdresser before coloring includes hair diagnostics. Determining their type, texture, thickness, degree of damage and porosity will allow you to choose the right lightening products and dye, coloring technique.
- A test for skin sensitivity to the coloring composition is another preventive measure that saves salon guests from allergies, and the salon itself from lawsuits and unscheduled inspections.
Article 29 of the Law "On the Protection of Consumer Rights" guarantees the rights of clients. If the customer suffered losses as a result of the stylist’s service-related errors that were so severe, the beauty salon and, indirectly, the master are responsible for paying the customer’s losses. The legislative standard covers auxiliary work, such as coloring preparation, as well as the technological aspects of hairdressing procedures.
Professional cosmetics manufacturers advise doing an allergy test 48 hours prior to coloring and letting the customer know about this process. The client is free to decline the test, but in that scenario, a receipt or a note in the salon journal confirming the waiver of claims must be taken.
Final work of the hairdresser after coloring
Did your client approve of the new color? Make sure that minor imperfections don’t ruin the enjoyable feeling. Following coloring, the hairdresser’s list of completed projects includes:
- Conversation with the client, advice from the colorist on home hair care and color shade.
- Applying a nourishing cream along the hairline in case of reddening of the forehead skin, which has come into contact with the lightening composition.
- Removing napkins and peignoir, cleaning the workplace and sink from traces of dye/lightening composition.
- Disposal of disposable devices (gloves, napkins, cotton pads, tubes of dyes, etc.d.), washing bowls and brushes.
Prior to beginning any hygienic or sanitary work, remember to complete a worksheet listing the services rendered and give it to the administrator along with the total payment based on the salon price list.
The stylist must be equally precise, disciplined, and detail-oriented when creating the foundational work for a hairstyle as well as when finishing it. The particular tools and products are the only thing that differs. Additional hair styling tools (hairpins, invisible hairpins, curlers, thermal devices, and all used brushes and combs) need to be cleaned after the hair is styled. Additionally, spray varnish cans need to be handled very carefully; they should only be used for the intended purpose and should not be dropped or placed near heat sources.
Preparation Step | Description |
Setting Up Workstation | The hairdresser arranges their tools, such as scissors, combs, and hairdryers, and ensures everything is clean and within reach. |
Consultation | They discuss with the client about the desired haircut or style, considering their preferences and hair type. |
Washing Hair | If needed, the hairdresser will wash the client"s hair to remove any product buildup and ensure a fresh start. |
Choosing Products | They select the appropriate shampoos, conditioners, and styling products based on the client"s hair needs. |
Preparing Tools | The hairdresser sanitizes and sharpens their tools to ensure they are ready for use. |
Reviewing Techniques | Before starting, the hairdresser reviews the techniques they will use to ensure they achieve the best result. |
A hairdresser’s duties behind the scenes involve much more than just cutting and styling hair. Their pre-planning is essential to achieving excellent results and making sure their clients have a great experience.
Hairdressers carefully set up their workspace and tools before beginning. This entails cleaning tools, stocking shelves, and arranging the space so that everything is accessible. This meticulous planning minimizes interruptions during the appointment and speeds up the process.
Comprehending the needs of the client is another essential component of the preparatory work. In order to discuss the desired style, determine the client’s hair type, and provide professional advice, hairdressers frequently spend time consulting with their clients. This conversation aids in adjusting the strategy to get the greatest result.
A hairdresser’s behind-the-scenes work is essentially all about planning and communicating. Hairdressers create the foundation for a successful and fulfilling haircut or hairstyle by arranging their workspace, interacting with clients, and setting up their tools.